In case of a medical emergency you can call 991 for an ambulance or +260 977 770302 for an SES ambulance. In extreme cases where you may need to be evacuated to South Africa you should liaise with your medical insurance provider and SES so that they can discuss the logistics with each other. SES manage the ground handling such as liasing with the airport, the medivac aircraft and ambulance transfers. Whilst SES will charge for their services if you are not insured with them, your own insurance provider should pick up the bill provided you are covered.
Dr. Shafik’s Hospital can provide in and out patient services, doctor consultations, medications, surgery and nursing care. Dr. Shafik himself is a highly skilled surgion so should you require quite extensive surgery after an accident, Dr. Shafik can perform what is required. The down side to this is that he is not always in town. Needless to say, if you need to undergo any surgery you should contact your medical provider asap.